Introduction
This guide introduces you to Augury’s mobile app for the Machine Health platform.
The app brings the Augury Machine Health and IoT Health & Maintenance functionalities to the production floor so that your onsite teams can identify problems and repairs and record their onsite findings.
Log in to the app
Use the same login credentials for web and mobile
If you forgot your password, tap Forgot your password? to receive an email with a reset link.
You can also log in via SSO if your account is set up for that method.
Select the hierarchy
For each customer, we organize the data into a hierarchy to simplify the data collection and review process. At the bottom of the hierarchy, you have machines, such as chillers, compressors, pumps, and fans.
Every organization is different and the hierarchy will depend on the organization's structure and preferences. You need to select the hierarchy you would like to view in the mobile app.
Scroll through the list and, where relevant, tap a hierarchy to expand it.
You can also search for a hierarchy. This helps with long lists.
You can select any item with a radio button next to it. Select the requested hierarchy and tap Apply selection.
If you want to change the hierarchy afterwards, tap the current hierarchy to return to the Select hierarchy page.
Search for machines, devices, or locations
From the Home page, the Machine Health page, and the IoT Health page, you can search for location, machine, or IoT device (Nodes and Endpoints) you require, rather than drilling down. The search results are displayed by location, machine, node, and endpoint. Tapping a search result opens the respective machine, device, or location page.
Entity | Relevant search data |
Hierarchy/Site | Name |
Machine | Name, asset ID |
Node | Name, UUID |
Endpoint | Serial number |
Search navigation - where you end up
What page is displayed depends on what type of result you selected and from what location.
If you select a hierarchy result, you’ll be transferred to the hierarchy selection flow, where the selection can be modified and applied. Then the original page you started the search on is displayed with that hierarchy selected.
If you select a machine result, the Machine page Health tab is displayed.
If you select a device result, the Device page status tab is displayed.
Access the app menu
Tap the menu to display it.
You can see the logged-in user’s name, photo, and email.
Tap Help & Support to contact support and access the Augury knowledge base, community discussions, user guides, and API documentation.
Tap Log out to exit the app.
The home page
After selecting a building, the home page is displayed. From here, you can access the Machine Health page and the IoT Health page. IoT health is focused on the status of your Augury IoT system and devices i.e. endpoints, nodes, and routers.
Open tasks
There are two open task tiles.
1: MH alerts. The Machine Health tile shows the alerts pending response and machines with pending health alerts that might affect their activity. Tap to access the Machine Health page and see details.
2: Routers/Nodes with alerts. The IoT tile displays the IoT devices with alerts on nodes or routers. Tap to access the IoT health page and see further details, including endpoints with issues.
Machines overview
3: This tile is color-coded to indicate the health level of the machine.
4: Tap to open the Machine health page that lists the machines with alerts. Tap a machine to see full details on the machine page.
Updates
The Updates section displays the five most recent machine health / IoT response notifications.
5: Tap Show all to open all the notifications.
6: Scroll down to see the last 30 days.
Navigation panel
Move directly to one of the main pages.
Home takes you back to the home page (shown here as currently selected).
Machines takes you to the Machine Health page.
IoT takes you to the IoT health page.
The Machine Health page
Access the Machine Health page
You can access the Machine Health page in three ways from the home page.
From the MH alerts tile. This shows the alerted machines.
From the Machines overview. The list is filtered for machines with health status of alarm or danger
From the bottom navigation bar - tap Machines. This shows all the machines, ordered by severity of status.
Filter machine list
When you access the Machine health page from the navigation bar you see an unfiltered list of all the machines.
Tap the Pending response tile to filter the list to machines that need a response to the alert. The list is ordered from newest to oldest.
Tap the Alarm & Danger tile to filter the list to only show machines with the status Danger or Alarm.
Tap the Starred tile to filter the list to show machines your company wants to keep an eye on.
See the article on the Machine Health page for more details.
The Machine page
The machine page provides an overall view of a machine’s health and real time data, plus it helps identify connection problems. The data is divided into two tabs, Health and Connectivity.
The Health tab
On the Health tab you can view historical and live data, and add a response after viewing the machine. The status of the machine, and its specific components, uses the Augury Machine Health index colors to help you zero in on the most important issues.
The Events link in the status section of the health page helps you keep track of important alerts and responses, and lets you collaborate with Augury’s analysts.
1: See machine details such as a photo, name, location, and ID. Tap the photo or placeholder to add new photos.
2: Tap Health to see an overall view of a machine’s health and real time data.
3: Tap Connectivity to see the connectivity status. If there’s an orange dot next to the tab name, this indicates there's a connectivity issue affecting at least one of the devices monitoring the machine.
4: Tap View Events to open the Events page. Here you see the fault details and prescriptive actions when a fault is detected. You can also add your observations and actions taken. For more details, see the section ‘Events’.
5: The health status is a description of the current health. If there’s a problem, it provides the recommended next steps.
6: The detected faults section breaks down the health status into its specific issues. Tap a detected fault to see the possible cause and recommended actions. This only appears when there is a problem.
7: Supporting evidence recordings are added by our Vibration analysts to support the discovered faults, possible causes, and recommended actions. Tap View live data to scroll down to the relevant live recording.
8: Live data includes live recordings for each measurement to help you to review the event and understand the status.
Check live data
To measure performance, see how your machine’s parameters for a component, such as vibration and temperature, changed over the last few hours.
1: Expand Planes to select which equipment data you want to receive - which components and which plane.
2: Select the timeframe for the recording.
3: Select the Features to add or remove, such as Vibration, Temperature, and more.
4: You can now see recordings for the selected timeframe and features for each plane. Tap on a recording to see details for that date.
The Events page
Tap View events on the machine page to open the events page. You’ll see the current events for this machine, and by scrolling down you can view past events and conversations.
These can be filtered by event type - Machine health, Repairs, AI detections, and more. Tap what you require.
Add inputs to an alert
Based on the information you gathered, tap + to create either a new repair or observation. This helps you and others to collaborate on machine’s issues and tasks, and to track events.
You can also add a comment to an existing event, to start a discussion about it.
The Connectivity tab
The Connectivity tab displays information and status for all the endpoints and nodes connected to the machine. If there’s an orange dot next to the tab name, this indicates a connectivity problem. In the following screenshot, an endpoint is offline and not sending data. Tap a Device card to take you to its page.
The IoT Health page
Access the IoT health page
You can access the IoT health page in three ways from the home page.
From the Routers/Nodes with alerts tile. This shows the alerted machines.
From an IoT health update - tap the device tile to see details on the device page.
From the bottom navigation bar. This shows all the IoT devices and machines, ordered by severity of status.
From the Routers/Nodes with alerts tile.
From an IoT health update - tap the device tile to see details on the device page.
From the bottom navigation bar. This shows all the IoT devices and machines, ordered by the severity of IoT status.
Filter device list
When you access the IoT health page from the navigation bar you see a filtered list of devices and machines with IoT issues and required actions. You can uncheck the “pending action” filter to view a list of all devices and machines in the selected hierarchy.
Tap any required action box - such as “inspect endpoint”, ”change battery”, "Check mounting” - to filter the list for devices with the selected required action.
Tap a device to see its details, including how to resolve the alert. You can access a guide and also resolve the alert. The Information tab provides general info about the device. See the Device page in the next section for more details.
The Device page
Tap a device to open the Device page.
On the Status tab, you’ll see details of its status. If there are issues affecting it, you’ll see the relevant required actions and guides on how to resolve the issue.
The Connections tab provides connectivity data based on the type of device.
The endpoint page shows all endpoints on the same machine, and for each EP it shows the assigned Node and Network Device.
The node page shows all machines and endpoints connected to this specific Node and the Network Device.
The network device page shows all nodes connected to this specific Network Device.
The Information tab provides details to identify and locate your device, as well as information regarding network and connections and physical mounting to support basic connectivity troubleshooting.
Resolve a required action
Under Required action, tap Resolve when you see such a button to resolve the issue (there are also required remediation actions that do not include a digital action where you won’t see that button). Make sure you understand the required troubleshooting steps and how to perform them, as explained in the attached guides.
You can also tap Guide to open the relevant article.
Endpoints
Edit endpoint details
To edit endpoint details, tap the menu (...) and select Edit mapping.
If there is a mounting problem, you can remount the endpoint and document it. For more information, see Resolve an endpoint mounting issue below.
On the Endpoint mapping page, you can view and edit the EP installation details, such as its orientation, mounting, protection, bearing details (name and notes), photos, view its serial number and type, or replace the mapped endpoint device. These details can be edited. For more information, see Replace an endpoint below.
To document a battery replacement, tap Battery changed. Your camera is opened and you’re asked to add a visual confirmation. For more details, see Replace a battery flow below.
Resolve an endpoint mounting issue
When you are onsite and have an endpoint mounting problem, fix the problem and then ‘Resolve’ it in the Augury app so that others can see what was done and when. Sometimes, the Augury AI can detect when the endpoint was remounted. In such a case, go in and resolve this no longer relevant issue.
1: Access the IoT health page from the navigation bar.
2: Tap Check mountings. You see a filtered list of devices and machines with Mounting issues and required actions.
3: Tap a device to see the endpoint details. In the above example, you see that Augury’s AI detected that there was a remounting attempt. This is shown to remind you to resolve the issue.
4: Tap the endpoint to see the status, required actions, a guide on how to address the alert, and a resolve button to register your actions.
5: After you’ve taken an action, tap Resolve to document the action taken. This opens the Resolution page for that endpoint.
6: Select if the endpoint was remounted or no problem was found. The following steps are for when the endpoint was remounted. For more details on each area, see the next section: Replace an endpoint.
7: Select the EP plane & orientation.
8: In the Mounting & Protection section, enter the Mounting method and the Mounting stud type. If the endpoint is secured to the machine with a tether, select the Tether checkbox.
9: Add new photos of the mounting.
10: In the Bearing details section, you can add notes for further description of the EP location and mounting considerations.
11: Finally, tap Submit. If an error was found, you’ll see in the status that the issue was not resolved. Hopefully, you’ll see a success message letting you know that the mounting issue was resolved.
Replace an endpoint
For instructions on how to replace an endpoint (EP), refer to one of the following articles: Replace an Endpoint (E1, E2, EX) or Remount and Replace the Halo R4000 (E3).
Document the replacement
To document that you have replaced an endpoint, open the IoT page and select the machine and sensor (EP) you’re replacing.
Tap the menu (...) and select Edit mapping.
On the Endpoint mapping page, tap Replace. The Map new endpoint page is displayed.
Enter the endpoint serial number using the camera, NFC, or manually.
After successfully logging into a valid device, you receive a verification of the new EP mapping. (See the following screenshot.)
Select the EP plane & orientation.
In the Mounting & Protection section, enter the Mounting method.
Then enter the Mounting stud type. If the endpoint is secured to the machine with a tether, select the Tether checkbox.
In the Bearing details section, you can customize and give the bearing a unique name. You can also add notes for further description of the EP location and mounting considerations.
Update the endpoint photos after installing the new one. The Replace all button removes all photos from the EP and opens the gallery. You can also tap on a photo to open the photo gallery page and manage the photo updates one by one.
Replace a battery flow
For instructions on how to replace a battery, refer to one of the following articles: Halo Endpoint Battery Replacement 2nd gen. (E1, E2), Halo Endpoint Battery Replacement Hazardous (EX), Halo R4000 (E3, E4, E5, E6) Battery Replacement.
When replacing a battery, and to register the battery replacement details, select Battery changed from the menu.
The default option opens the camera to scan the QR code.
If a QR code or a camera is not available, tap the “T” icon and manually enter the battery Serial number (3B).
If the QR code or Serial number (SN) are not available, for example, when you are away from the battery, you can tap Skip LOT input to skip to the Battery details and manually enter the details.
When scanning the battery QR code, the app identifies its details and displays them.
When manually entering the serial number, you are referred to select the battery model and date of replacement. Tap Submit to apply the change.
Under the Status tab, you can see the update status. Tap the message (Waiting for sensor…) to open the sync status details.
Once the sync is completed, the Information tab displays the battery details, including the battery replacement date.
Nodes
Users may need to replace nodes if they are faulty, change the node network if there is a coverage problem, or update network credentials if changes occur.
Edit node details
1: To edit node details, first open the IoT page. This shows all the IoT devices and machines, ordered by the severity of IoT status.
2: Select the node and on the device page tap the menu (...) and select Edit node.
3: On the Node settings page, you can view and edit the node settings. Tap a section to see more details.
Name & Location - includes name and location.
Device - what device is mapped to this location You can also Replace a node.
Network settings - the current, or last, network the node is connected to. You can also connect a new node to the network. For details see Connect the node.
Photos - you can add up to 3 photos. For more information, see Manage the Photo Gallery.
Replace a node
You first map the node and then connect it to the network.
Map the node
Tap Replace and then you can either scan the node’s barcode or enter the serial number manually (tap T). In a hazardous environment, make sure to use a suitable node.
If there is a problem, you’ll be informed. Otherwise, when the node is identified, you’ll see a replacement confirmation—the old node is shown as inactive, and the new node is selected. Tap Save to confirm the replacement.
Connect the node
Connect the node to the network. Once the node is mapped, tap Network, confirm the network settings, and tap Connect node to the network.
1: On the Node settings page, tap the Network section. This opens the Network settings page.
2: Select the relevant connection type. If you need to connect to a hidden or open network (not password protected), tap Advanced settings. Note that some settings may not be available for nodes with older firmware versions.
3: Enter the network name and password you want to connect to. To use the last network, tap the “...” menu. The name and password are added.
4: Tap Connect. Review the details and follow the instructions.
The node is connected to power.
You are less than 15 meters from the node.
While the node is connecting, you must keep the app open.
5: Tap Connect node to the network. When the node has connected, tap Done. If there’s a problem connecting to the node, such as incorrect Wi-Fi credentials, you’ll get a message. Click Try again or select Edit network settings to check and update the values you provided.
Manage the photo gallery
Tap a device photo on the device page to access the photo gallery.
You can view and add photos, upload, delete, and make new ones from the photo gallery.
Note that each endpoint or node is limited to 3 photos.
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