Q: Is Augury capable of integrating with CMMS?
A: Yes, Augury can be integrated with almost any CMMS platform including SAP, Infor, Maximo, Maintenance Connection, and many more.
Q: Is CMMS integration included as part of my Augury Machine Health program?
A: Yes, as part of the Augury Machine Health program we provide access to our integration toolkit which is based on public APIs. Customers can use the API for free to develop your own integration projects.
Augury also offers Interoperability as a Service. This is a professional services offering where we will scope, develop, and support the integration for you as a turnkey solution. This option is best for customers that may not have internal resources or a preferred Systems Integrator to develop the integration. Reach out to your Augury Account Executive or Customer Success Manager for more information.
Q: How do I get started with CMMS integration?
A: The primary path by which you can achieve a successful integration with their CMMS is through the API. If you do not have the technical resources to build the integration points between the Augury platform to move data in and out of your CMMS you can either leverage a third party system integrator or we can help you get in touch with a partner that will help deliver the integration for you.
As mentioned above, Augury also now has the capability to develop integrations for our customers. Reach out to your Augury Account Executive or Customer Success Manager for more information.
Q: How do I get access to the Augury APIs?
A: Augury public API documentation is available here: https://open-api.augury.com/api-docs/
Please reach out to your designated Customer Success Manager to request access. Our team will schedule some time with our engineering to review your needs and provide API access and credentials.
Q: Will Work Orders (WOs) be automatically created/updated based on Augury MHI?
A: Yes, WOs can automatically be created following your maintenance workflows and practices. Most commonly, Augury Health Statuses of Alarm and Danger are used as the event to trigger WO creation in CMMS.
Q: Will I have Augury alert details in CMMS?
A: Yes, in CMMS you will be able to see the Health Statuses, Fault details, probable causes with recommended actions, and much more data.
Q: Will IoT monitoring be part of the integration?
A: Not today, we have not yet developed external IoT alert APIs, we are considering this functionality as part of the ongoing Product roadmap.
Q: How will the Augury/CMMS integration impact my WO KPI's?
A: This answer depends on the Augury/CMMS implementation and your maintenance workflows and practices. Typically, the integration positively impacts your WO KPIs by automatically driving the Augury alerts directly to the appropriate maintenance teams to take the appropriate corrective action.
Q: Can the CMMS integration automatically link my Work Orders to machines in the Augury platform?
A: Yes, the CMMS integration allows you to automatically embed a link in your Work Order so you can simply click to view the Augury machine.
Q: How are the assets in my CMMS linked to the machines in the Augury platform?
A: An important part of implementing a CMMS integration is synchronizing your CMMS asset information with the Augury platform. The Augury platform provides tools to map your asset information, our Customer Success and Support team will help you with this process.
Q: How do my Augury maintenance workflows change once integrated with my CMMS?
A: Augury Reliability Architects will help you develop best practices and maintenance workflows, whether using the standalone platform or when integrated with your CMMS. Ideally, your standalone workflows can be easily converted to integrated CMMS workflows, eliminating much of the manual work as result.
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