The Auguscope works in conjunction with the Auguscope app on your device.
The app is available for both IOS and Android devices and can be downloaded via Apple's App Store or Google's Play Store. Download the Auguscope app for your smart device that you will use to take Auguscope recordings. You can find it by searching the word “Auguscope” in either store or by clicking on the links below:
Download from the Apple App Store here.
Download from the Google Play Store here.
Once downloaded, use the same username or password for the Auguscope app as you use for the Augury web application.
If you don't have a username or password, you'll need to contact your Account Administrator or Augury’s customer support in one of the following ways.
Email - Write an email to our support team [email protected]
Call - You can call this number and leave a voice message US: +1-929-323-4593
Navigating the Basics of the Auguscope App
There are four tabs:
Home - details of the person logged in
Buildings - list of the registered buildings.
You can add a building.
Tap a building to see a list of machines.
On the machines page, you can add a machine, see the last diagnosis and repairs, add new repairs, and make new recordings.
Inbox - not in use
My Visits - Here, you can track the status of all the machines you recorded during this visit and all previous visits and generate a report of the day’s analyses.
Other actions
Tap the menu (at the top left of the app) for the following support functions:
Chat | This opens the Augury messenger app, where you can send us a message or search for help articles. |
Email Us | Send an email within the app to contact support. |
Call | The number appears in your phone app so you can quickly phone us. |
Report an Issue | If you have a problem, provide a description, how to reproduce it, etc. The app records everything you did in the last minute, so it’s ready to send to Augury. |
More - Recover data | Recover data: If the data is not uploaded to the cloud tap “Recover Data” and then tap “RECOVER”. Note that the recovery process takes time to complete. |
Common Questions
How do I confirm that my Auguscope app is up to date?
Open the IOS App Store or Google Play and search Auguscope. Click on the app in the store. If your Auguscope app is outdated, you can update it from your app store's device page.
How to log out of the Auguscope app?
Note that logging out of the application deletes the pending Auguscope recordings. Please ensure that all data is uploaded to the platform.
To log out, open the main menu and choose the “Logout” option.
This process is relevant for both Apple and Android devices below:
For Apple Devices:
Tap on "More" at the bottom right of the screen
Tap on Logout
Confirm Logout
For Android Devices:
Tap on the Hamburger Menu at the top left of the screen
Tap on Logout
Confirm Logout