Knowledge Base

Welcome to our Knowledge Base. Select the relevant category to find answers to your questions, how-to guides, frequently asked questions, and more!

Recommended Articles

  • Working with Asset List

    Introduction The Asset List is Augury’s tool for capturing the respective scope of machines to be monitored at each facility. Within the template are fields covering the Build Data and the Metadata fo…
    sisin@augury.com
    Last Updated:

  • Getting Support, Where to Find Help

    Note! Any questions for the Vibration Analyst or related to analysis, diagnostics, algorithms, repairs, failures, etc. should be addressed in the Machine Health Events thread on the machine page in th…
    sisin@augury.com
    Last Updated:

  • Welcome to The Endpoint!

    The Endpoint is our online help and support center made just for you! Watch this video for everything you need to know when you log on to The Endpoint. To get started follow the three steps outlined i…
    sisin@augury.com
    Last Updated:

  • Augury Halo Architecture Overview

    The Halo system comprises two components: The hardware that is installed at the customer's site is responsible for collecting and transmitting data. The platform side processes the data and provides y…
    [Deleted User]
    Last Updated:

Submit a support request by emailing support@augury.com or clicking on the link below.

Support Request

Contact the community manager by emailing sisin@augury.com or posting your issue in the community feedback group.

Go to the community feedback group.